IMPROVE YOUR SALES AND NEGOTIATION ABILITIES

To acquire the right tools and score points with your sales pitch. You will learn how to deal with objections in the areas of sales and negotiation. Using simple terms and audio-visual presentations, this non-verbal communication technique provides concrete, practical, and easy-to-use tools. It will also help you to direct your sense of observation towards the most important elements.

To develop the abilities that will allow you to react immediately during a sales pitch or negotiation, notably by:
• Understanding first impressions: greeting and initial contact

• Analyzing the client’s current state through body language, and discovering his needs
• Learning the gestures that can be revealing during the presentation of your offer
• Understanding what is left unsaid and being prepared to face objections
• Observing, understanding, and adapting to clients’ buying signals in order to reach agreements
• Detecting lies

All business people who wish to improve their communications abilities by building on new techniques and tools.

•  A leading expert in the field of non-verbal communication, with over 10,000 hours spent providing training and lecturing
• An unparalleled speaker who has given training workshops in Canada and England, and will soon be doing so in the United States and Iraq
• An authority whose abilities are also recognized abroad, notably as a resource and advisor to other experts in France and England
• A trainer with a passionate and interactive teaching style
• Author of the book “VOIR MENTIR” and of the report “LA BOUCHE DANS TOUS SES ÉTATS”

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