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WHY YOU SHOULD ATTEND?
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- To be able to behave professionally
- To develop your expertise and leadership
- To improve your interpersonal relations
- To learn how to act effectively and appropriately day-to-day
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WHAT WILL YOU LEARN?
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PART 1: Greeting a visitor
- Courteous vocabulary and techniques to facilitate the greeting of visitors
- Exercises for welcoming and accompanying personalities (VIP)
- Organizing a meeting in which you participate
- Taking part in social activities as host or guest
PART 2: Managing the business meal
- Invitation
- Reservations
- Welcoming guests
- Table plan
- Choice of menu
- Animating the conversation
- Paying the bill
The theoretical part of the training will be followed by a business lunch to put your new knowledge into practice. |
WHO SHOULD ATTEND?
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- Business leaders
- Young professionals
- Personnel managers and officers
- Public relations officers
- Executive secretaries
- Anyone wishing to optimize their behaviour
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| Understand the difference between success and failure in business communications. |
| The cost of the workshop is eligible as an expense under the 1% Training Investment Act. |
DATE AND LOCATION
Wednesday, April 4, 2012
from 10 a.m. to 1:30 p.m.
InterContinental Hotel Montreal
360 Saint-Antoine Street W.
 Square-Victoria
 Neighbourhood map |
COST
Members: $195*
Non-members: $295*
The workshop expenses are tax deductible (provincial and federal)
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REGISTRATION
 By fax
 514 871-4001 |
| In collaboration with: |
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LOUIS DUSSAULT
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Author of the book, Le protocole, instrument de communication (Etiquette: Instrument of Communication) Read more [+]
- Université Laval (Quebec, Canada) Law graduate
- Assistant to the Quebec Government’s Chief of Protocol from 1975 to 1978
- Chief of Protocol for the Ville de Montréal from 1988 to 1995
- Presents conferences and training seminars locally and abroad focused on protocol and social applications
Assistant Professor in the Department of Social and Public Communication at Université du Québec à Montréal and Guest Professor in the School of International Business at Shanghai International Studies University
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Cancellation policy:
No reservations, cancellations or refunds as of 2 days before the event. Participant substitutions are accepted at no extra charge until the event is held. Please note that only written cancellation notices sent by fax at 514 871-5971 or by email at achat@ccmm.qc.ca will be accepted.
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