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WHY ATTEND THIS WORKSHOP?
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- To learn how to better counter objections
- To understand the real nature of objections
- To become more assertive and foster harmonious discussions
- To deal calmly with tense situations
- To transition away from the defensive approach (boxing gloves) through practical exercises
- To change your own perceptions
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WHAT WILL YOU LEARN?
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- The danger one’s perceptions pose in communications
- The definition of an objection in business
- The various types of objections
- The reasons why people object
- How to control your reactions to objections
- How to respond to objections appropriately
- What to do if the tone becomes aggressive
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WHO SHOULD ATTEND?
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| Directors, managers, team leaders and all individuals who have to defend their ideas or projects in front of groups. |
| Discover how to counter objections optimally, and maybe even leverage them as perfect opportunities to move things forward! |
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DATE AND LOCATION
Thursday, February 23, 2012
from 8:30 a.m. to noon
InterContinental Hotel Montreal
360 Saint-Antoine Street W.
 Square-Victoria
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COST
Members: $155*
Non-members: $225*
The workshop expenses are tax deductible (provincial and federal).
The cost of the workshop is eligible as an expense under the 1% Training Investment Act. |
REGISTRATION
 On line
 By fax
 514 871-4001 |
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NICOLE SIMARD
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• As an instructor, facilitator and consultant, Ms. Simard draws on 35 years of experience in the Quebec media industry and as the head of her company; Read more [+]
• Her book, “Le savoir-dire en affaires,” was nominated for the HEC 2008 business book award, in the practical guides category;
• Recognized as the “say-how” expert, she offers conferences across Quebec;
• In 1996, she founded her business communication skills development training and coaching company. Collapse [-]
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Cancellation policy:
No reservations, cancellations or refunds as of 2 days before the event. Participant substitutions are accepted at no extra charge until the event is held. Please note that only written cancellation notices sent by fax at 514 871-5971 or by email at achat@ccmm.qc.ca will be accepted.
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