Best Business Practices

A strategic sustainable development approach

Demystify the BNQ 21000 Approach

Monday, June 17, 2013 from 9 A.M. to noon


Francine Craig

Business Development Director

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Francine Craig is the New Business Development Director of Neuvaction, a nonprofit certified by Global Reporting Initiative (GRI) and created in 2000 as a Fondaction initiative. She was one of the instigators of the BNQ 21000 Project, and is in charge of coordinating and implementing pilots.

Ms. Craig holds a BA from École des relations industrielles de l’Université de Montréal, as well as an MA in Business Administration (MBA) for executives from Université du Québec à Montréal. She is also notably a member of two professional associations, Ordre des conseillers en ressources humaines agréés du Québec (CRHA) and Association des professionnels en développement durable du Québec (AProDD).

As a strategic advisor for more than 25 years in Quebec businesses, she has cultivated solid management experience in contexts where change was significant. Ms. Craig has cumulated many achievements related to the design and development of tools intended to guide businesses in adapting their business strategies and management practices based on sustainable development and corporate social responsibility matters. She shares her experience and actively takes part in many think tanks on these topics, at the governmental, regional and sectoral levels. Her dynamic personality lends great energy to the collective dialogue between the many stakeholders from all horizons.
Did you know that sustainable development is branching out as far as in business management?
Discover how the BNQ 21000 Approach could enable you to accelerate and ease the adoption of a coherent and effective sustainable development approach within your organization.

The activity will be held in French.


  Members Non members
Ticket(s) $155* $225*
* Taxes not included. Become a Member

By phone
514 871-4001

Comments and suggestions

Line Leblond
Project Manager, Training

The workshop expenses are tax deductible (provicial and federal).

The cost of the workshop is eligible as an expense under the 1% Training Investment.

Cancellation policyNo reservations, cancellations or refunds as of 2 days before the event. Participant substitutions are accepted at no extra charge until the event is held. Please note that only written cancellation notices sent by fax at 514 871-5971 or by email at will be accepted.


Ministère des Finances et de l’Économie
393, St-Jacques Street W. – Tower South - 4th floor, suite 400

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Why you should attend?

  • To demystify what sustainable development, corporate social responsibility, global performance and sustainable management practices all mean for an organization or business;
  • To assess the cost of such an approach for an organization, whether small, mid-sized or large;
  • To get informed about the types of mechanisms that must be developed to ease the implementation of a sustainable development approach and to ensure that the efforts involved will deliver benefits;
  • To understand why sustainable development has become a new market requirement instead of a mere fad. Is the finance community interested in it? Can sectoral approaches bear fruit? Is a certification possible?
  • To learn how the BNQ 21000 Approach content can favourably guide you and provide management tools without adding to your administrative load.

What will you learn?

  • An overview of the BNQ 21000 standard;
  • The diving board to jump in on the action: how to position your organization according to 21 challenges and 5 levels of progression of proper sustainable management practices;
  • How to identify and understand the fundamentals and international guidelines (ISO 26000 on corporate social responsibility, the Global Compact, the Sustainable Development Act, etc.);
  • What accountability implies in accordance to the international Global Reporting Initiative (GRI) standard, along with the measurement and monitoring tools to adopt;
  • A summary of the BNQ 21000 Method and its three tiers:
    1. 7-step continuous improvement approach;
    2. Strategic management tools;
    3. Responsible governance framework.

Who is this training intended for?

  • Strategic consultants or advisors
  • Top business executives
  • Vice-presidents
  • Directors
  • Managers
  • Socio-economic actors

Get all the basic information necessary to persuade and call your colleagues to action within your organization!